With the advancement in technology, today's cars are becoming increasingly more complex. This leads to the need for advanced expertise to repair and service the latest models. Unfortunately, this also means that normal car owner is less likely to have the knowledge necessary to fix their own cars, some local shops of Car Repair in Ferntree Gully and surrounding suburbs are more likely to take advantage of it.
Not knowing much about the domestic car repair can end up costing you quite a bit if your car mechanic recommends unnecessary repairs. The internet is flooded with complaints alleging that auto repair shops charged their customers for unnecessary repairs. Listed below are the 4 ways to prevent yourself from becoming a victim in a similar case.
1). Research every local shop of car repair and car service in Ferntree Gully you are considering. Thorough research is the best way to avoid any devious mechanics. This includes checking out a repair shop through every means available to you: BBB, internet, word-of-mouth, etc.
2). Ask for recommendations. If you aren’t sure where to start or you would rather visit the mechanic which someone you know has had personal experience, you can ask around for recommendations.
Take recommendations according to how long your known person has been taking their car to that particular car service centre. For instance, if they have been visiting the same mechanic for more than 15 years, their recommendation means more than someone’s who had just used that mechanic once.
3). There is nothing like stupid questions. Ask lots of questions before coming to any final decision. Ask about their price, their work guarantee, how much experience they have, where they are certified and how they handle customer complaints and much more.
You also need to ask about the repair work you need to do. Asking many thorough, smart questions about the car repair in Ferntree Gully exhibits your interest in knowing more about the car. If a repair shop is unwilling to answer your questions, it indicates that you are better off taking your car elsewhere.
4). Request to see the problem. You have a legal right to see the damaged part. This ensures that the mechanic actually did replace the part and didn’t just clean the original part and charged you for replacement and second the part actually needed to be replaced. When you ask to see a damaged part, always request them to show you the problem.
The reason why many repair shops get away with making unnecessary repairs is usually that the car owners don't bother to verify the need for the repair. The more interest you show when dealing with a mechanic, the less likely a dishonest mechanic will try to force unnecessary repairs on you.
Rowville Brake & Clutch is the industry’s leading mechanic specialising in Car Repair and Car Service in Ferntree Gully. We are certified, licensed and service your car with utmost honesty and integrity. To book your car service appointment, get in touch with us today!
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